What is Norby AI?
Norby AI is a web assistant designed to make websites smarter by providing prompt and correct responses to customer queries. Users simply copy-paste their product or service descriptions, documentations, or frequently asked questions, and Norby responds to customer inquiries round the clock. The solution is particularly useful for startups, personal brands, and small companies. With no coding knowledge required, Norby AI is accessible to everyone and demands no setup to get started. Users only need to create an account, insert a snippet of code into their web page, and upload their FAQs into the automation system. As a result, this user-friendly tool becomes a readily-available web page assistant, making it an easy, swift, and practical solution for those aiming to improve their user experience and customer service on their website.
Pros
- Human-like customer care
- Upsell tools
- Shopping cart recovery tools
- 30 day free trial
- Cookiebot system
- Content personalization
- Cross-site request forgery prevention
- Error detection
- Visitor ID assignment
- Visitor behaviour analysis
- Multi-site visitor tracking
- Ad relevance optimization
- Easy to use
- Customer experience improvement
- Web3 assistant
- No coding required
- FAQ handling
- 24/7 availability
- Startups and small business suitable
- Personal branding tool
- Immediate setup
- Web page assistant
- Customer query responses
- Behaviour tracking cookies
- Usability for non-techies
- Code snippet integration
- Marketing cookies
Cons
- Only provides written communication
- Limited to website installations
- Relies heavily on Cookiebot
- Requires manual FAQ upload
- Website snippet code insertion required
- No advanced interactions
- No native mobile app support
- No visual aids/ media in responses
- Restricted to English language
- No emotions or sentiment analysis
Norby AI FAQ
What is Norby AI?
Norby AI is an artificial intelligence chatbot designed to provide human-like customer care. It's especially aimed at online stores, healthcare, crypto, and fintech businesses. The chatbot is powered by Cookiebot, a consent and cookie management service and has features such as upselling and shopping cart recovery tools. It also offers a 30-day free trial.
How does Norby AI work?
Norby AI works as a web assistant which provides prompt and correct responses to customer queries. Users simply copy-paste their product or service descriptions, documentation, or frequently asked questions, and Norby AI responds to inquiries round the clock. It uses cookies to detect errors, assign visitor IDs, track behavior, and optimize ad-relevance.
What types of industries can Norby AI be used in?
Norby AI can be used in multiple industries including online stores, healthcare, crypto, and fintech businesses.
How does Norby AI use cookies to improve functionality?
Norby AI uses cookies to improve functionality by detecting errors, assigning visitors unique IDs to prevent double registration, tracking visitor behavior to personalize content and ads, tracking visitors across websites for data analysis, and optimizing ad relevance.
What type of businesses is Norby AI best suited for?
Norby AI is best suited for startups, personal brands, and small companies due to its easy setup and 24/7 availability.
Do you need coding knowledge to use Norby AI?
No, you do not need coding knowledge to use Norby AI. The solution is accessible to everyone and needs no setup or coding knowledge to get started.
What is the process to start using Norby AI?
To start using Norby AI, users need to create an account, insert a snippet of code into their web page, and upload their FAQs into the automation system. This process makes Norby a readily-available web assistant.
What is the purpose of the 30-day free trial?
The 30-day free trial allows users to test out Norby AI and its functionalities before deciding to commit to a paid plan. This helps to gauge the efficacy and relevance of the AI to the user's specific needs.
