What is Mendable?
Mendable is a platform designed to help businesses build AI chat applications. Its fundamental offering includes training a secure AI on technical resources to provide insightful answers for customer and employee questions, aiming to offload the routine query resolution from the team. Widely embraced by businesses from startups to Fortune 500 companies, Mendable is designed to be flexibly deployed as a knowledgeable technical AI helper anywhere. It accelerates adoption by speeding up onboarding with an AI assistant within the app.Mendable embraces an enterprise-grade security model, complies with SOC 2 Type II standards, and supports multiple single sign-on mechanisms including SAML 2.0, OpenID Connect, and OAuth 2.0. The platform uses role-based access control (RBAC) to ensure proper access provision and offers customizable secure data connectors to various platforms like Google Drive, Salesforce, Zendesk, and more.Adopting a user-friendly approach, Mendable allows users to easily teach the model based on specific needs and implement corrections to answers generated by the model. It also offers continuous training by allowing for corrections to incorrect responses, thereby keeping chat applications always updated.The solution can be integrated with a variety of components ranging from search bars to chat bubbles to full command-line interfaces built on its API. Mendable exhibits great deployment flexibility, empowering users to easily deploy internally or externally, and provides the ability to send and query data from anywhere.
Pros
- Easily deployable
- Customized answers
- Continuous improvement
- Discord
- Slack
- Github integration
- Chat-powered search bar feature
- Provides reporting insights
- Free for open source projects
- Does not look repository's code
- Enterprise-Grade Security
- SOC 2 Type II Compliance
- Single Sign-On Mechanisms
- SAML 2.0
- OpenID Connect
- OAuth 2.0
- Role-Based Access Control
- Customizable secure data connectors
- User-friendly approach
- Training through answer correction
- Aggregates feedback
- Supports multiple single sign-on mechanisms
- Flexibly deployed
- Accelerates adoption
- Offers continuous training
- Varied integration possibilities
- Enterprise-grade security model
- Supports multiple base LLM models
- Teaching model through corrections
- Actions for automation
- Ready for the whole team single-sign-on
- Tracks and evaluates Mendable usage
- Gains key insights into user queries
- Reduces hallucinations by grounding answers
- Bring your own model
- Explore your dashboard features
- Provides RBAC
- model SLAs
- Unravel your users' queries
- Track interactions
- customize responses
- Customize your model to fit company's needs
- Role-based access control (RBAC)
- Integrate securely with Google Drive
- Salesforce
- Zendesk
- Project and user rate limit protection
- Supports GPT-3.5-Turbo and GPT-4
- Keep your data always updated
- Custom prompt edits
- Supports single-sign-on for team management
- Customizable base model properties
- Model creativity control
- Privacy-first features
- User feedback
- questions
- and problem tracking
Cons
- Closed source currently
- Doesn't look at repository's code
- Restricted training on technical resources
- Limited component options
- Limited base model properties
- Complex role-based access setup
- Limited free trial for non-open projects
- Requires frequent answer corrections
- Adds 'Powered by Mendable' branding
- Future uncertain with open-source transition
Mendable FAQ
What is Mendable?
Mendable is an AI-powered search engine developed by SideGuide to assist developers in answering their queries automatically. It provides customized answers based on a user’s documentation and is designed to continually enhance its functionality by accumulating user feedback. Deployable with only a single line of code, it offers integrations with several platforms including Discord, Slack, Github, among others, and can be added as a chat-powered search bar in any area of a document or site. Mendable does not currently employ a user’s repository’s code but may incorporate this capability in the future while allowing users the option to not share their data. The AI is presently not open source but is deliberating towards transitioning to an open-source model.
How can Mendable improve my developer experience?
Mendable can drastically enhance your developer experience by providing automatically generated, custom-tailored answers based on your documentation. It continually learns and improves its functionality by gathering feedback, enabling users to correct the model when needed. In addition, Mendable comes with reporting insights that can assist in identifying difficulties and further enrich your developer experience. It also allows for easy deployment with a single line of code and even provides the flexibility to add a chat-powered search bar anywhere within your documentation or website.
How can I integrate Mendable with Discord, Slack and Github?
Mendable offers seamless integrations with platforms including Discord, Slack, and Github, simplifying its deployment process and increasing its functional reach for users. You can easily incorporate Mendable with your preferred platform for streamlined and efficient interactions. However, the exact steps for these integrations are not displayed on the website and may depend on the specific functionalities and requirements of these platforms.
Does Mendable require my data?
No, Mendable does not currently extract or view any data from your repositories or code. However, it has been mentioned that in the future there may be an option to include this ability, but users will have the choice to opt out of sharing their data. Mendable's approach to data is privacy-first.
How does Mendable customize its responses?
Mendable's response customization works through machine learning methods that tailor the AI's responses to a specific user’s documentation. Users can correct answers given by the model, and Mendable will subsequently learn from this feedback to enhance its functionality. Mendable's customization allows responses to continually improve over time, providing a more accurate and user-specific experience.
Can I deploy Mendable in my own website?
Yes, you can deploy Mendable on your own website. Mendable is built with a focus on easy and flexible deployment so the model can function as a technical AI helper anywhere. You can add Mendable's chat-powered search bar anywhere in your documentation or website with just one line of code.
What is Mendable's security compliance?
Mendable pays utmost attention to ensuring high security standards. It adheres to the SOC 2 Type II certification and employs multiple single sign-on systems including SAML 2.0, OpenID Connect, and OAuth 2.0. The platform utilizes a role-based access control system to ensure only appropriate levels of access are given and offers secure data connectors to various platforms like Google Drive, Salesforce, and others using OAuth 2.0.
How can Mendable assist in customer support and employee onboarding?
Mendable aids in customer support and employee onboarding by offloading routine query resolution. The AI is trained on technical resources to offer insightful answers to customer and employee questions, thereby streamlining communication and reducing the overall workload. This optimizes the efficiency of the support and onboarding processes, helping businesses manage these areas with more ease.
