What is Levity?
Levity is a suite of AI automation tools designed to streamline operations in freight management. These include processing sales, orders, and tracking directly from users' inbox to their Transportation Management System (TMS). Designed to save users time and focus on their customers, Levity connects to the inbox, categorizes incoming emails, and extracts critical information. This data is then pushed to the TMS, facilitating increased efficiency and minimized manual work. It also allows for automatic classification of emails and attachments based on custom categories, extraction of relevant particulars, and generation of contextualized replies. Levity features a user-friendly flow builder that enables users to configure, edit, and test automated workflows, which can run in the background. The tool is designed for seamless integration with popular business applications like Gmail or Outlook. It ensures privacy and security by conducting annual audits for legal compliance and security standards and promises never to share user data with third parties.
Pros
- No-code platform
- Automates email outreach
- Automates inventory management
- Automates survey responses
- Automates document classification
- Handles customer support tickets
- Facilitates content moderation
- Capable of email campaign automation
- Can detect feedback tone
- Capable of language understanding
- Filters for urgency
- Can tag product images
- Checks documents for missing input
- Organizes emails
- Has a team workspace
- User-friendly interface
- Saves time
- Keeps inbox organized
- Integrates with popular tools
- Used in Freight Email operations
- Automates sales
- Automates order processing
- Email categorization feature
- Performs data extraction
- Offers transportation management system
- Enables workflow automation
- Generates contextualized replies
- Offers flow builder
- Email and attachments classification
- Provides relevant data extraction
- Seamless integration with business apps
- Ensures data privacy and security
- Yearly legal compliance audit
- Does not share user data
- Effective for logistics companies
- Reduces quote generation time
- Automates email triage
- Increases customer satisfaction
- Easy apps and data sources connection
- Extracts information efficiently
- Writes contextualized replies
- User-friendly workflow configuration
- Allows workflow publishing
- Workflows can run in background
Cons
- No code might limit customizability
- Potential integrations gaps
- Privacy concerns with email categorization
- No offline capabilities
- Strong reliance on third-party tools
- Potential bottlenecks in complex workflows
- Limited features for non-business users
- Lack of multi-language support
- No free version available
- Limited customer support channels
Levity FAQ
What types of tasks can Levity automate?
Levity can automate tasks such as email outreach responses, inventory management, survey responses, document classification, customer support tickets, and content moderation. It can also be employed for tasks like email campaign responses, detecting positive and negative feedback, understanding customer language, filtering for urgency, tagging product images and descriptions, checking documents for missing input, and organizing emails.
How does Levity interpret positive and negative feedback?
While specific details about how Levity interprets positive and negative feedback are not explicitly mentioned on their website, as a no-code AI workflow automation platform, Levity has the capability to understand customer language and detect sentiment, which can be used to interpret positive and negative feedback.
Does Levity integrate with Gmail?
Yes, Levity does integrate with Gmail. It connects to users' inbox, categorizes incoming emails, and extracts critical information, thereby streamlining various tasks directly from email.
Can Levity tag product images automatically?
Yes, Levity can be used to automate the process of tagging product images and descriptions, assisting in efficient product management.
Is team collaboration possible on Levity?
Yes, team collaboration is possible on Levity. It provides a workspace for teams to work together on their workflow, facilitating a collaborative working environment.
Can Levity help streamline freight email operations?
Yes, Levity can streamline freight email operations. Through connecting to users' inbox, categorizing incoming emails, and extracting critical information to push to their Transportation Management System, Levity aids in the efficient running of freight email operations.
Does Levity extract critical information from emails automatically?
Yes, Levity automatically extracts critical information from emails. It captures essential information from emails and attachments, eliminating needs for manual copy-pasting.
What functions does the Flow Builder tool on Levity provide?
The Flow Builder tool in Levity provides a friendly user interface where users can configure, edit, and test automated workflows. It offers a drag and drop interface to manage workflows of any complexity.
