What is Knowstory?
Knowstory is an AI-powered tool that converts your website content into an interactive chatbot using ChatGPT. It is designed to replace the traditional keyword-based search with an intuitive and conversational AI that offers relevant results based on the context of the user's queries. This, in turn, improves user experience and engagement on the website. Knowstory can handle common queries, reducing the load on your support team, enabling them to focus on more complex tasks, and streamlining operations.To use Knowstory, link your website and upload all relevant documentation to create a chatbot trained to answer any question about your website and documentation. Knowstory offers an embeddable search bar that can be integrated into any website in minutes using its API or used on its web platform. The pricing plans are flexible and built to suit your needs with a free plan, starter, pro, and enterprise plans.Knowstory stores your documents on secure servers with support to handle various document formats. The public stories allow users to ask questions on the website, and the charges are billed per question by Knowstory. If you get stuck or need support, you can reach out to the founders via email or Twitter and access Knowstory documentation on how to create your chatbot from scratch. In summary, Knowstory offers a simple, snappy, capable, and delightful AI tool that makes it easy to create a chatbot for your website, thereby improving your website's user experience and engagement.
Pros
- Conversational context understanding
- Boosts website engagement
- Reduces support load
- Handles common queries
- Snappy and capable
- Easy chatbot creation
- Secure document storage
- Supports various document formats
- Public stories feature
- Billing per question
- Twitter and email support
- Accessible documentation
- Embeddable search bar
- Easy API integration
- Flexible pricing
- Free plan available
- Quick customer support
- API access on selected plans
- Custom features for businesses
- Unlimited widgets with every plan
Cons
- No live customer support
- Limited document format compatibility
- Limited free plan capabilities
- Charges per question asked
- No customizability for chatbot
- Needs more secure data storage
- No detailed metadata for chatbots
- Limited API endpoint functionality
- Unclear privacy policy details
- Strictly web-based user interface
Knowstory FAQ
What is Knowstory?
Knowstory is an AI-powered tool that leverages ChatGPT to transform your website content into an interactive chatbot. By replacing your conventional keyword-based search with a conversational AI, Knowstory enhances the search experience on your website. It's capable of handling common queries, thus easing the workload on your support team. To utilize Knowstory, you just need to link your website and upload all pertinent documentation to generate a trained chatbot equipped to address any query related to your website and its content.
How can Knowstory improve user experience on my website?
Knowstory enhances the user experience on your website by providing immediate, accurate responses to user queries. This not only boosts user engagement but also replaces the traditional keyword-based search with an intuitive, conversational AI that understands context and provides relevant results. This leads to a more interactive and satisfying user experience.
What types of documents can I upload to Knowstory?
Even though the specific types of supported documents are not detailed, the application of Knowstory suggests it can handle various document formats. When you specify a link to your website and upload any attached documentation, it creates a chatbot that can answer any question in relation to your website content.
What are the key features of Knowstory?
Key features of Knowstory include: 1. AI-Powered Chatbot - Knowstory uses ChatGPT to create intuitive chatbots from your website content. 2. Improved User Experience - Knowstory improves the user experience by providing immediate, accurate, and context-dependent answers. 3. Reduced Support Load - Helps your support team focus on more complex tasks by handling common customer queries. 4. Seamless Integration - Allows you to embed a search bar on your website and provides API access for easy integration. 5. Security - Ensures secure storage of your documents on their servers.
How does Knowstory handle queries?
Knowstory utilizes an AI-based approach to handle queries. Instead of conventional keyword-based search, Knowstory employs a smart AI that grasps the context of user queries to offer suitable answers. This relieves the pressure on your support team as it effectively addresses common queries.
How secure are my documents on Knowstory?
Your documents are securely stored on Knowstory's servers, though it doesn't mention the specific security measures implemented to protect your data. There is emphasis on secure storage, illustrating that data security is a priority for Knowstory.
What is a 'story' in the context of Knowstory?
The term 'story' in the context of Knowstory likely refers to the AI chatbot created by interpreting your website and uploaded documentation. These 'stories' are trained to answer any question about your website and documentation, thus creating an interactive user experience on your website.
Does Knowstory offer API access?
Yes, Knowstory offers API access. This feature allows more advanced integration beyond embedding a search bar on your website. They provide an easy-to-understand API, and detailed documentation is available.
