What is AI-Responder for HostAway?
AI-Responder for HostAway, developed by AI Duh, is a Chrome extension designed to significantly optimize writing time by generating AI-powered responses. The inherent purpose of this tool is to automate written communication for hosts, specifically catered towards the HostAway platform.The AI Responder draws from three information sources to generate informed responses: Property-Specific Knowledge Document, Guest Data, and Previous Chat History. The Property-Specific Knowledge Document aids the AI in answering property-related queries with a comprehensive text of up to 800 words. Guest Data includes reservation details like the guest's name, dates, check-in and check-out times, and so on. Lastly, incorporating the Previous Chat History ensures continuity of conversation.The AI used in beta tests is interchangeably OpenAI GPT3 Davinci-003 and GPT NeoX 20B, both of which are known to deliver high-quality text often indistinguishable from human-written texts. The responses generated are reliable, needing no edits in most cases and thus can be directly provided to the guests.While the primary platform is HostAway, and the primary browser Chrome, potential extensions to mobile, other platforms, and browsers are under process. Any queries regarding the tool can be forwarded to the official communication email of AI Duh.
Pros
- Chrome extension
- Property-specific responses
- Guest data utilization
- Previous chat reference
- Significant time-saving
- 14-day free trial
- Lifetime price lock
- Automated guest communication
- HostAway platform specific
- Potential future expansion
- Utilizes GPT3 Davinci-003
- Utilizes GPT NeoX 20B
- 88.2% of quality responses
- Little to no editing needed
- Optional quick message alterations
- $49/month/listing during beta
- Developed by hosts
- Involves three data sources
- Responses are indistinguishable from human-written text
- Property-specific Knowledge Document
- Processing of reservation details
- QS of 4 or 5 in 88.2% cases
- 300 queries/month/listing
- Supports continuity of conversation
Cons
- Limited to Chrome
- Requires extensive property document
- Only for HostAway platform
- Pricey after beta period
- No mobile version yet
- Doesn't work with non-HostAway platforms
- Limited to 300 queries/listing/month
- May require message alteration
- Only English language support
- No real-time support
AI-Responder for HostAway FAQ
What sources of information does the AI-Responder for HostAway use to generate responses?
The AI-Responder for HostAway uses three main sources of information to generate responses: a property-specific knowledge document containing up to 800 words, reservation details (such as name, dates, check-in & check-out times, number of guests & pets, total amount paid etc) which come under guest data, and previous chat history.
How does the AI-Responder for HostAway ensure continuity of conversation with guests?
AI-Responder for HostAway ensures continuity of conversation with guests by incorporating their previous chat history when generating responses.
What was the quality score of the AI-Responder for HostAway in the tests?
In the tests, AI-Responder for HostAway had a quality score of 4 (good) or 5 (great) in 88.2% of the cases.
What is the AI tech behind the AI-Responder for HostAway?
AI-Responder for HostAway uses advanced AI models, specifically interchangeably OpenAI GPT3 Davinci-003 and GPT NeoX 20B during its beta stage. These models deliver high-quality text which can often be mistaken for human-written text.
What is the cost of AI-Responder for HostAway after the beta period?
The estimated cost of AI-Responder for HostAway after the beta period is around $95/month/listing. However, all users are currently considered beta users and get a lifetime price lock of $49/month/listing.
Is there a free trial for the AI-Responder for HostAway?
AI-Responder for HostAway does offer a free trial. All users are currently considered beta users and thus receive a 14-day free trial.
How does the AI-Responder for HostAway make use of a property-specific knowledge document?
AI-Responder for HostAway uses a property-specific knowledge document containing up to 800 words to help answer property-related queries more comprehensively.
How does the AI-Responder for HostAway process guest data?
AI-Responder for HostAway processes guest data, specifically reservation details such as name, dates, check-in & check-out times, number of guests & pets, total amount paid etc to customize the responses for each guest.
